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Upgrade your customer experience by integrating insurance chatbots into digital and voice channels to enable self-service, which seamlessly transitions to live agents at critical moments. Get started quickly with 200+ AI-powered prebuilt insurance intent models that simplify your insurance processes and deliver a personalized experience across all your customer touchpoints.
of large U.S insurers have fully deployed AI solutions, including chatbots – LexisNexis
of agents with AI chatbots are able to spend more time solving complex problems – Salesforce
of live volume could be resolved through self-service channels – Gartner
Acquisition and Service
Retention and Loyalty
Customer Experience
Maximize Profits
Address all kinds of customer requests 24/7 so your customers never have to wait.
Recommend the right insurance products based on the customer’s current/ past conversation history.
Automate claims filing by handling common customer questions and collecting basic information from callers.
Give insurers the opportunity to focus on closing new deals and launching new products and services.
Reduce confusion and customer churn by automatically converting complex verbiage into easily understood terms.
Quickly provide the information customers need and ensure the right set of insurance products are mapped to the customer in question.
Turn everyday interactions into familiar, personalized and highly informative engagements.
Enterprises of all sizes across the world are seeing the powerful impact of conversational AI in customer and employee service. Click below to start your conversational AI journey with us.