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Sirius

Luxury Retail

Sell in Exciting New Ways With a Virtual Fashion Advisor

 

Take steps to replicate the flawless in-store experience on online platforms.

Connect with your affluent consumers to offer a “sophisticated, personalized, conversational online shopping experience” on platforms of their choice.

 

Go Conversational

"In 2017, Louis Vuitton launched a chatbot that advised shoppers on products. This allowed the brand to leverage its more than 20 million followers on Facebook. The bot aimed to address a wide range of questions, suggest an ideal item or help with logistical concerns."

  • Drive personal engagement.
  • Leverage actionable consumer behavior insights.
  • Build long-term engagement.
  • AI-powered personalization.
  • A robust analysis of consumer behavioral information.
  • No faulty filters or irrelevant offerings.

Over 20% of all luxury sales will take place online by 2025.

Go Conversational

 

Deploy Intelligent, Customer-Centric Chatbots

 

Increase Sales

Increase Sales

  • Product research, comparison and recommendations
  • Targeting and personalization
  • Proactive outreach to improve demand

Improve Customer Satisfaction

Improve Customer Satisfaction

  • Human experience on a digital platform
  • Meet customers on channel of choice
  • Technology personality that fits the brand
  • Visualize complex journey for easy interaction

Reduce Operational Cost

Reduce Operational Cost

  • Increase self-service rates across all channels
  • Increase first contact resolution
  • Lower average handing time

 

Proven Results for the Future of Customer Experience

 

  • Offer information on stores worldwide
  • Access to product information
  • Information on fashion shows
  • Information on craftsmanship behind products
  • Keeps getting better
  • Comes with laser-sharp accuracy
  • Speaks your customer’s language
  • Helps in BI reporting
Results of Customer Experience

 

Turn Good Conversations into Great Customer Experience

 

retails experience
Great Customer Experiences

Turn Good Conversations into Great Customer Experiences

Stay connected with your customers on any channel. Deliver online interactions that match your customer's first-class offline experience.

Turn Purchasing into an Experience

Turn Purchasing into an Experience

Take steps to replicate the flawless in-store experience on online platforms.

Relevant Cross-Sell and Upsell

Relevant Cross-Sell and Upsell

Upsell and cross-sell customers according to their search or order history.

Build Meaningful Relationships

Build Meaningful Relationships

Speed up resolution times quickly and easily so customers can go back to shopping.

 

 

Get Started With Conversational AI Today

Enterprises of all sizes across the world are seeing the powerful impact of conversational AI in customer and employee service. Click below to start your conversational AI journey with us.

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